Knowledge transfer & support

Learning objectives

• Designing structured, effective in-house training actions
• Developing a facilitator, trainer or internal coach posture
• Structuring employee tutoring and support
• Anchoring a culture of knowledge transfer over time

Program

1. Designing a training action — learning objectives, sequencing, assessment
2. Facilitating with impact — posture, facilitation techniques, group management
3. Internal coaching and tutoring — framework, interviews, follow-up
4. Keeping knowledge transfer alive — internal communities, capitalisation

Indicative program: each journey is tailor-made based on your challenges, your context and the participants’ level. The detailed program is provided before any registration.